We at OPSWAT are aware that consumption of OESIS Framework updates by Juniper (and other partners) for inclusion in Hostchecker features released to end customers can be painful for Juniper and for its customers. Please mark this post as 'accepted solution' if this answers your question that way it might help others as well, a kudo would be a bonus thanks
PANDA ANTIVIRUS PRO 2012 WITH KEY WINDOWS
Please refer for more detail on where exactly do we store the logs as we do have differences in the location compared to Windows XP and Windows Vista OR Windows 7. If the issue is that, you are seeing Panda Antivirus Pro 2012, but the host checker is not detecting it on a client machine even if is installed - Then please also ensure to collect the client side logs from the computer.
Screenshot of the Panda Antivirus Pro 2012 application showing all the detail of the software. Panda Antivirus Pro 2012 installer file and the key if any. Double click / execute the OesisDiagnose.exe file and it would give you a OesisDiagnose.log file.
Dowload the "oesisdiagnose.exe" file attached to the case and copy the same to your "host checker" folder on the CĬ:\Documents and Settings\username\Application Data\Juniper Networks\Host Checker: However, before opening the case with JTAC, please ensure to collect the below as the below will be needed by the JTAC. Please open a ticket with the JTAC to get an answer as to which version of ESAP will support this if it's not listed on ESAP 1.8.0.
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